Enquiries

Contact Carscrap

Send your vehicle details below for an itemised quotation from our partner scrapyard, or email hello@carscrap.sg about anything else.

  • Form or email only
  • No phone line

Vehicle quote: the form. Anything else: email.

Free, form only

Send your vehicle details

The vehicle-quote form asks for six details. Your COE expiry month is the one detail the quotation cannot be worked out without. No NRIC is needed at this stage.

After you send

What happens next

The vehicle-quote form sends your details to Carscrap, and Carscrap passes them to our partner scrapyard in Singapore and to no other business. The partner scrapyard reads the plate, model, condition, loan and COE expiry you gave, and aims to reply by email within one working day.

The reply is a quotation, not a contract. It should show each amount on its own line:

  • the PARF and COE rebates;
  • the body or export value the buyer pays;
  • any settlement, towing or fees taken off.

You can compare it with quotes from anyone else and decline it without giving a reason.

Carscrap does not scrap, collect or store the car and makes no submissions to the Land Transport Authority (LTA) for you. See who receives your details for how the arrangement works.

Owner comparing two printed itemised quotations beside a phone and car key on a kitchen table in a Singapore flat
Illustration: comparing an emailed reply against another quotation.

Where a message to Carscrap goes

Sequence of events by disposal route Your enquiry: Send details (form or email), then Details shared (our partner scrapyard only), then Itemised reply (by email), then You decide (no obligation). Anything else: Email Carscrap (hello@carscrap.sg), then Correction (checked against the source), then Data request (handled under PDPA). Your enquiry 1 Send details form or email 2 Details shared our partner scrapyard only 3 Itemised reply by email 4 You decide no obligation Anything else 1 Email Carscrap hello@carscrap.sg 2 Correction checked against the source 3 Data request handled under PDPA
Two routes: a vehicle enquiry goes to our partner scrapyard; other emails stay with Carscrap.

Email

Other questions, corrections and data requests

For anything that is not a vehicle enquiry, email hello@carscrap.sg. That covers three kinds of message:

  • A question about a guide. Say which page and which line, so the answer can point to the rule behind it.
  • A correction. Name the page, quote the figure you think is wrong and link the source you are reading. Our corrections process explains how a fix is checked and dated.
  • A personal data request. Ask to see, correct or withdraw consent for the details you sent. The privacy policy sets out what is kept and for how long.

The PDPA notice by the form sets the same rules. There is no phone line or walk-in office: writing keeps a record of what was asked and said. We do not promise a reply time for email.

Check first

Before you write

Two pages answer most questions before they are sent:

  • Want a rough figure first? Use the scrap car value estimator to see which rebate lines your car may qualify for.
  • Want to know what a quotation should list? The itemised quote guide walks through each line and what the form fields change.
Vehicle folder, car key, phone and a blank notepad on a desk in a Singapore flat, gathered before an owner writes in
Illustration: details to hand before writing.

New to the process? Start from the Carscrap guide to scrapping a car in Singapore. If your question is about a specific LTA decision on your vehicle, such as a rebate amount or deregistration status, LTA holds that record and is the right place to ask.

Carscrap arranges vehicle scrapping, deregistration and export in Singapore through a partner scrapyard. Carscrap itself does not hold an LTA scrapyard appointment; our partner's name and status will be published on our About page. We do not handle rebates or LTA submissions for you.
WhatsApp your car details