Privacy policy
What Carscrap collects when you ask for a quote, who receives it, how long we keep it and how to reach us about it. Written for Singapore's Personal Data Protection Act 2012 (PDPA).
- Kept 180 days
- No NRIC collected
By Carscrap TeamFigures checked against primary sourcesUpdated
- Shared with our partner scrapyard yes
- Sold to anyone else no
- NRIC, FIN or bank details asked no
- Enquiries kept 180 days
The form fields
What we collect
We only collect what you type into the vehicle quote form, plus the page you sent it from. We never ask for your NRIC, FIN, passport number, bank details or a copy of your vehicle log card.
| Field | Required | Why we ask |
|---|---|---|
| Your name | Yes | So the reply is addressed to you |
| Email address | Yes | Where the quotation is sent |
| Mobile number | No | Only if you want a callback |
| Vehicle details (plate, make, model, year, condition, loan) | No | To price the vehicle accurately |
| What you want to do with the vehicle | No | Scrap, export, deregister or compare |
| COE expiry month and year | Yes | It drives the rebate and timing |
| Page address and campaign tags | Filled automatically | To see which guide led to the enquiry |
Purpose
Why we use it, and your consent
We use your details for one purpose: to get you a quotation for scrapping, deregistering or exporting your vehicle, and to answer questions about that enquiry. We do not use them for marketing newsletters, and we do not sell them.
- You give consent when you submit the form. The notice above the submit button reads:
You can withdraw that consent at any time by emailing hello@carscrap.sg. Once withdrawn, we stop passing your enquiry on and ask our partner scrapyard to stop contacting you.
Recipients
Who receives your details
Our partner scrapyard
A scrapyard in Singapore that prepares the itemised quotation and contacts you about it. It receives the form details only, for that quotation.
Formaloo
Our form provider. It stores the submitted form so the enquiry can be passed on and followed up.
Cloudflare
Hosts this website and relays the form to Formaloo. Like any web host it processes technical data such as your IP address.
Google Analytics
Measures visits and whether a form was sent. It does not receive what you typed into the form.
Some of these providers may store data outside Singapore. We use them on terms that protect personal data to a standard comparable to the PDPA. We may also disclose data where Singapore law requires it.
Browsing data
Cookies and analytics
This site uses Google Analytics 4, which sets first-party cookies to count visits, pages viewed, the device type and roughly where visitors come from. IP addresses are anonymised in our set-up.
We use the counts to see which guides help owners and whether the quote form works.
No advertising cookies are set
Analytics cookies count visits only.
You can block or delete cookies in your browser settings, or install Google's opt-out add-on for Analytics. The guides and the form still work without them.
Retention
How long we keep it, and how we protect it
We keep enquiries for 180 days from the date you submit them, then delete them. We may keep a record longer only where the law requires it.
- The 180-day limit is also stated on the itemised quote enquiry form, before you submit.
The site is served over HTTPS, and access to enquiries is limited to the people who need it to prepare your quotation. No system is completely secure, so please do not send anything in the form that we have not asked for.
Your rights
Access, correction and withdrawal
Under the PDPA you may ask us:
- what personal data we hold about you and how it has been used or disclosed in the past year;
- to correct data that is wrong or incomplete;
- to withdraw your consent and delete your enquiry.
Email hello@carscrap.sg with the email address you used on the form. We reply as soon as we reasonably can. If you are not satisfied with our answer, you can contact the Personal Data Protection Commission.
We may update this policy when the form or our providers change; the date at the top shows the latest version. Read our terms of use, see who runs Carscrap, or go back to the Carscrap home page.